Domain.Com LLC is known for providing domain name registration services. Besides that, the company also provides web hosting services along with products. In the year 2000, the organization has been founded. The company is based in Washington. The endurance international group is the proud owner of this organization. They are known as one of the most reputed web hosting service providers around the globe. As compared to the other market giants such as HostGator, BlueHost, domain.com, LLC has managed to maintain their superiority among them.
Several services you can avail if you register your domain with domain.com, LLC. You will be able to forward the URL and can ensure the domain to the domain traffic transfer process. Following this, your important emails can be automatically sent to any other email address. domain.com, LLC is also offering DNS management, which will help you in managing your DNS records. They introduced the transfer lock feature as well which will make your domain transfer process more secure. Besides that, domain.com, LLC manages both bulk and private domain registration respectively. A range of packages are introduced by domain.com, LLC such as, hosting, Linux plans, instant Website, Windows plans, drag and drop builders, WordPress blogs, eco-friendly hosting and, hosting infrastructure. Deluxe along with basic and business email services are also provided by the organization.
Unlike most of the organization, domain.com LLC is known for supplying both windows and Linux hosting.
Though, Linux plans are quite similar as compared to the windows plans. In case you are unable to choose among them, Linux might be appropriate for you.
Downtime, Uptime and Assistance
Unlike other organizations, domain.com LLC does not claim any uptime assurance. You won’t get any data regarding this on their website also.
The company claims to have a superior customer support service. Domain.com LLC offers diesel and UPS backup, full redundancy, redundant cooling, backups, and 24/7 monitoring.
The host is unable to rectify the actual time of backups. Following this, it also unable to specify the time when clients can access the backups.
In case if you are facing any VPS issues, you can certainly ask domain.com LLC for backup. Though, the organization is not committed to providing you this service.
For the shared hosting users, no backup information is available.
Domain.com, LLC has no specified data center within their website.
It is imperative for a domain registrar company to share their contact information with the customers. Domain.com LLC has revealed their location, as the company is based in Washington. Due to this users can predict the location of their data centers. Datacenters always need to be placed on separate locations in order to ensure good loading speed.
The company prefers to use the telephone and ticking system for handling the customer support department. However, domain.com LLC gives more priority to telephone calls. Through this, they solve any query instantly.
Like any other existing companies, domain.com LLC also committed to providing 24/7 customer support service. Though, you won’t find any information regarding the support team’s location.
Knowledge Base along with Live Chats
Live chat support is not applicable to customers. The only sales team can use this feature.
However, the users are capable to access domain.com LLC’s knowledge base for any queries they have.
If the users are still not satisfied, they can certainly contact the support team via telephone and tell them about the queries. Domain.com LLC has also introduced tutorials and guidelines for the users in order to help them while using the service.
Cancellation Policy along with Money Back Guarantee
Like any other company, domain.com LLC has also presented the thirty-day money back guarantee scheme. Though, there is some confusion regarding the offer. If you are planning to choose domain.com LLC, then you should not think about the money back scheme.
You should not expect any kind of refund from domain.com LLC. They won’t return your money if you terminate the contract in the middle.
Methods of Payment
Through credit card and PayPal, you can make the payment while purchasing anything from domain.com LLC. However, the company prefers credit card more as compared to the other ways.