Godaddy Hosting Review 2019
In the year 1997, Bob Parsons has founded GoDaddy inc in Baltimore. The organization is known for providing web hosting services around the globe. Following this, GoDaddy is an ICANN accredited domain registrar company as well. They mainly operate their business from Arizona. In 1994, Bob Parsons sold his previous financial software firm for $65 million. Soon after that in 1997, he introduced Jomax Technologies, which is currently known as GoDaddy. As per the reports, GoDaddy is the largest ICANN accredited domain registrar company around the globe. They are even 4 times larger as compared to their nearest competitor.
GoDaddy currently has over 8,000 efficient staff working for them. They often use newspapers and a TV advertisement for marketing purposes. This thing also makes them faced quite a few controversies concerning censorship. In Arizona, they have their 270,000 square foot premises.
In favor of both small and independent businesses, GoDaddy offers the largest cloud platform. The company has over 18 million users around the globe and they hosted over 77 million domain names. The stats are indicating their quality services. GoDaddy helps its users to build a professional website so that the users can manage their business well.
A wide range of services has been introduced by GoDaddy such as web hosting, domain registration, web design, website builder, web security, SSL certificates, email, and online marketing tools. Following this, you will have the authority to choose among Linux or Windows server. Though, if you consider shared or WordPress hosting packages, Linux servers will be given to you.
Data Centers and Office
The company has several offices and data centers around the globe. Within America, they have their data centers and offices in Sunnyvale, San Francisco, Seattle, LA, New York, and Boston. While their international data centers and offices are located in Mexico, Canada, India, Brazil, Australia, UK, Ireland, and the Netherlands respectively.
Backups and Security
As compared to the other service providers in the market, GoDaddy is known for providing top-notch security system. Even if you are buying the cheapest plan, you will be able to access the same security facilities. They offer spam detection facilities in email accounts and Control Panel, even if you go for their economy packages. Though, higher packages come with more advanced security facilities such as a secure socket layer. Following this, you will be able to access 2048-bit and AHA-2 encryption within any hosting packages. In addition, you can purchase SiteLock, which helps in spam monitoring, app scanning, and site verification. Malware scanning can also be done by you. The company ensures daily backup along with malware scanning as well. GoDaddy gives you the authority to store copies of your website in cloud storage. Though, you need to pay a small amount for this.
No Content Delivery Network
GoDaddy does not prefer the content delivery network for speeding up their networks, which surprised us actually. We were also unable to install this.
However, in case if you buy dedicated or VPS server packages, then you will be able to install any CDN. For shared hosting, you won’t be able to perform this.
Just like the other big organizations, GoDaddy is also committed to providing 99% uptime assurance. In case if you are not getting the speed you supposed to, then you can contact them for the compensation.
Uptime of the Last Ten Months
As per the sources it can be seen that from the last ten months the organization has managed to maintain 99.992% uptime.
Average Response Time
As per the report collected from Pingdom in the last 10 months, GoDaddy’s response time has been clocked 1053.1s. This stat can disappoint the users.
Though, below 300s has been clocked for most of the other companies.
GoDaddy offers cPanel for the Linux servers and Plesk for the windows.
I have gone through the cPanel and noticed that few clicks are required for finding the control panel. There is a mediator page included by GoDaddy between the product dashboard and website dashboard.
Trial Periods and Guarantee
If you purchase shared hosting packages, a 30-day money back guarantee will be applicable. If you are not satisfied with the services you can certainly return.
The plan down gradation option is also available. For 30 days, you can try any package for free. You need to contact the customer care group if you want your money back.
Without having credit card access, you won’t be able to use the WordPress packages. Instead of that, you can access the GoCentral website builder.
Tax on Services and Digital Products
Products along with services purchased from GoDaddy have come under the sales tax. Such digital products are mentioned below:
- Web Hosting
- Software as a service
- Domain Names
As per the taxation law, tax is applicable for the products along with services you purchase from GoDaddy. The whole collected tax amount goes to the government.
While managing your website, you may face technical issues. For this reason, GoDaddy has developed their customer support group so that your problem can be solved. All the technicians are always ready to assist you through email, phone calls, and live chat. The support team is committed to answer all of your queries and fix you any kind of technical issue. As per the users, the support team of GoDaddy is doing their task very efficiently. The support team members are very helpful. Mostly they will respond to your queries within ten minutes. The organization is also known for its huge knowledgebase, where you can find most inquired questions by the users along with suitable answers to those queries.
GoDaddy is a very reputed and well-known company around the globe, as they operate their business over 55 markets. Each of the regions has different customer care. For example, U.S care is only developed for the U.S, while India care stands for India. The implementation of a personalized customer care system helped them to grow within the market. Over 50,000 customers and their inquiries are handled by the customer support group each day. Near about 4500+ employees are handling over 17 million customers around the globe.