In the year 2009, Hover has been launched, which is a retail part of the Tucows, Inc. The organization is considered as the world’s second largest domain name registrar. The company has started its business in 1994. Sources revealed that currently over 10 million domain names are managed by them. The association of three domain hosting providers (It’s Your Domain (IYD), Tuscow’s own Domain Direct, NetIdentity) forms the Hover. Here you will get the full review of Hover, which will ease your worries regarding choosing a suitable domain hosting provider.
“We stick to what we know best – domains” this is the motto of Hover. It reflects that you can trust them if you looking for assistance in the domain section.
Before taking the service, one should know what domain is. The domain is nothing but your online address, which assists people to know your location. The domain is not an app or website. In order to build a website, hosting name or website builder is required. Domain name registrar companies help you in this process.
Several types of pricing charts are provided by the hosting providers. You can choose cheap price domains that come with a higher renewal rate. Similarly, higher priced Domains with lower renewal rate can also be selected.
Hover is known for its transparent pricing. Price for purchase, transfer, and renewal is visible to you. Their rates come with WHOIS protection, which is developed to protect your personal data such as contact details, name and address from marketers or spammers.
If you choose Hover as your domain name registrar, you won’t be able to get any special discount after purchasing a large number of domain names. Unlike any other organization, this company is not offering any kind discount on bulk purchasing. Though, other companies can give you the discount if you purchase a bulk amount. For instance, a 15% discount will be applied if you purchase 100 domains.
Besides any other extra fees, 18% of ICANN fees need to be paid by the domain name registrar companies for each of their hosted Domains on a yearly basis. While purchasing the domain name, ICANN fees will be added. If the actual price of the domain is $13, after applying the ICANN fees, it will be around $13.18 annually. This might upset the customers, as the promised price will change due to the ICANN fees.
While purchasing my domain from Hover, I was curious to know what measures will be taken by them in order to ensure data protection. In some cases, people often face an issue, as they receive plenty of spam emails after the domain registration. However, WHOIS privacy helps you in protecting your personal information. Besides that, you will be able to select how you want to share your data. After buying the domain name from Hover, I also received an email from them, which was dedicated to knowing my approval regarding data usages.
WHOIS privacy system has been introduced by the Hover, which ensures the domain’s protection. ICANN is known as a non-profit organization, which is connected to the world domain’s system. In order to ensure security, you need to update your contact information while buying your domain. Your shared data will be stored in the database of WHOIS. Due to this, all of your shared information will be protected from marketers, spammers or fraud individuals. By purchasing a domain name from Hover, you will get access to WHOIS protection. This thing makes them popular among the users, as most of the service provider charges for WHOIS protection.
Lack of Complementary Products
Only the domain section is focused by Hover, which can be proved as a disadvantage as well.
A domain always comes with a set of several products. You need to link your domain with SSL certificate by which the security of your site can be assured. Though, there are many third-party providers, who can provide you the SSL certificate. However, you can also manage this from your domain.
As per my point of view, hosting and domain should be separate. However, most of the service provider offers both hosting and domain together, which is not preferable if you want better performance.
Competitive hosting is provided by NameCheap. Following this, GoDaddy is known for providing cheap WordPress domains and hosting. Most of the companies such as InMotion, Blueshot provides domain registration if you buy hosting from them.
Though, hover is not in the list of those companies. You can only purchase the domain name from them. In case you are looking for the complete package, then Hover is not the right choice for you.
While providing assistance to the users, Hover uses four methods such as email, phone, live chat and self-help webpage for conducting the service.
Phone: You can see their toll free number on the homepage. Though, they also have a number for North America, which is also toll-free. Besides that, the organization does not offer a 24/7 customer service facility. You can call them regarding any queries from 8 am to 11 pm. For the weekends the time is 8 am to 8 pm.
Email: As users, you can also mail them if you have any queries or questions. Most of the organizations have multiple email addresses in order dealing the queries more efficiently. Though, Hover deals with only a single email address.
Live chat: As a user of Hover, you can now enjoy the live chat facility. By using this feature, the user can shoot any queries to the management and they will also get an instant reply from the support team. For availing the service, you need to share some of your personal details such as contact number, name, and email. Hover does not allow you to ask a question privately. Though, there are many organizations who allow you to stay anonymous in the live chat.
Help page: Hover has a page, which is filled with the most frequent questions raised by the user with a detailed answer to those questions.
Like any other top organization, Hover is also known for its prolific customer services.